Safe & Secure

99gt's Privacy Policy

Your personal information is our highest priority. Read this policy to learn in detail how 99gt collects, stores, and protects your information.

1. Introduction

Welcome to 99gt. As a safe and reliable online gaming platform, we place the utmost importance on the privacy of our users. This Privacy Policy ("Policy") describes how 99gt collects, uses, stores, and protects your personal information when you use our website and related services.

By using our website, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy may be updated at any time. The latest version will always be available on this page. We will notify you of any significant changes.

2. What Information We Collect

99gt collects only the information necessary to provide our services and improve your experience. The types of information collected are described below by category.

2.1 Registration Information

When you create an account on our platform, we collect the following information:

  • Full name
  • Date of birth (for age verification — only those aged 21 or above may register)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)

2.2 Identity Verification Information

To maintain security and comply with financial transaction regulations, we may request the following information during the identity verification process:

  • Copy of National ID (NID) or passport
  • Proof of current address
  • Payment method verification documents (if required)

2.3 Financial Transaction Information

During deposits and withdrawals, transaction-related information is recorded, such as payment method details (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amount, and date.

2.4 Automatically Collected Information

When you visit our website, certain information is collected automatically:

  • IP address and device information
  • Browser type and version
  • Pages visited and click history
  • Session duration and login time
  • Information obtained through cookies and similar tracking technologies

3. How Your Information Is Used

99gt uses your information only for legitimate and necessary purposes. The main reasons for using your information are:

  • Account management: To create, verify, and maintain your account.
  • Service delivery: To ensure gaming services, financial transactions, and customer support.
  • Security assurance: To prevent fraud, unauthorized access, and money laundering.
  • Age verification: To ensure access is limited to those aged 21 or above.
  • Communication: For important updates, transaction confirmations, and support.
  • Service improvement: To analyze usage patterns and improve your experience.
  • Responsible gaming: To identify signs of excessive gaming and provide necessary support.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage & Protection

99gt applies industry-standard technology and practices to protect your information. The key pillars of our data protection are:

4.1 Encryption

Our website uses SSL (Secure Socket Layer) encryption, which encrypts all data transmitted between your device and our servers. Passwords and sensitive financial information are secured with strong encryption algorithms.

4.2 Access Control

Only authorized personnel can access your information, and they are granted access only to the information necessary for their responsibilities. All access is logged and reviewed regularly.

4.3 Data Retention

Your information is retained for as long as your account remains active or as necessary to provide services. Even after an account is closed, certain information may be retained for a defined period to comply with legal obligations.

4.4 Security Incidents

If a security breach occurs and affects your information, we will notify you as quickly as possible and take the necessary steps.

5. Information Sharing & Disclosure

99gt never sells your personal information to third parties. However, information may be shared in the following specific circumstances:

5.1 Service Providers

Only the necessary information is shared with our technology partners, payment processors (bKash, Nagad, Rocket, Upay, and bank transfer providers), and security verification services. These partners work on behalf of 99gt and are required to comply with our privacy policy.

5.2 Legal Obligations

Information may be disclosed if required to comply with lawful requests from authorities, court orders, or applicable law. In such circumstances, we will make every effort to notify you where possible.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. You will be given notice before any such change.

For any third-party information sharing, we ensure through contractual agreements that they comply with 99gt's standards.

6. Cookies & Tracking Technologies

99gt uses various types of cookies and tracking technologies to improve your experience.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site, such as maintaining login sessions and performing security verification. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language settings). They make your experience more personalized.

6.3 Analytical Cookies

These cookies are used to analyze and improve website performance. The information collected is aggregated and does not identify individuals.

You can control non-essential cookies through your browser settings. However, disabling certain cookies may prevent some features of the site from working properly.

7. Your Rights

As a user of 99gt, you have the following rights over your own information:

  • Right to access: You have the right to know what information we hold about you and to receive a copy of it.
  • Right to correction: You have the right to request that your information be corrected if it is inaccurate or incomplete.
  • Right to deletion: In certain circumstances you may request that your information be deleted, although this may not be possible where legal obligations exist.
  • Right to object to processing: You may object to your information being processed for specific purposes.
  • Right to portability: The right to request that your information be provided in a structured, machine-readable format.
  • Right to opt out of marketing: The right to opt out of promotional communications at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

8. Protection of Minors

99gt is intended exclusively for adults (aged 21 or above). We do not knowingly collect any information from minors. Age is verified during the registration process, and if any account is found to belong to a minor, that account will be closed immediately and all associated information will be deleted.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

For ages 21+. 99gt is for those aged 21 or above only. Age verification is a mandatory part of our platform.

9. Third-Party Services & Links

Our services may include connections to third-party service providers (such as payment gateways). These third parties have their own privacy policies, and their policies will apply when you use their services. 99gt is not responsible for the privacy practices of these third parties.

We recommend that you read the privacy policy of any third-party service before using it.

10. Changes to This Policy

99gt reserves the right to update this Privacy Policy at any time. Changes will be published on this page. For significant changes, we will send a notice to your registered email address.

Continued use of our services after changes have been made will indicate that you have accepted the revised policy. It is therefore recommended that you review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any rights regarding your information, please contact the 99gt support team. Our 24/7 live chat and email service is always available.

[email protected]

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