99gt Responsible Gaming
Stay safe while having fun — 99gt helps you keep your gaming experience in control so it always remains enjoyable.
Our Commitment
99gt believes that online gaming should be a healthy source of entertainment — not a source of stress or anxiety. We care about the well-being of every player and are committed to building a culture of responsible gaming.
On this page you will learn how to use 99gt's tools to limit your gaming activity, which warning signs indicate that you should seek help, and where to reach out for support.
Remember — gaming is entertainment, not an investment. The outcome of every bet depends entirely on chance. Never increase your bets in hopes of recovering lost money, and never play beyond an affordable budget.
To protect your safety
Set Deposit Limits
Set a fixed amount for your deposits on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. The minimum deposit at 99gt is just ৳200, making budget planning straightforward.
Take a Break (Time-Out)
When you feel you need a break, you can temporarily suspend your account for a set period. You can choose a time-out ranging from 24 hours to several weeks.
Self-Exclusion
If you feel that controlling your gaming is becoming difficult, use the option to close your account for an extended period. Contact our support team to activate a permanent or long-term exclusion.
Session Reminders
Turn on session time alerts to remind yourself when you have been playing for a long time. Once the set time has passed, a break suggestion will be shown automatically.
Loss Limit
Set up automatic play suspension after losing a specified amount. This feature keeps financial losses in check and reduces the risk of placing extra bets out of emotion.
24/7 Support
For any issue, contact 99gt via live chat or email support. Our team is always ready to assist in both Bengali and English.
Recognise the Warning Signs
If any one or more of the situations below apply to you, it is worth reassessing your gaming habits.
Repeatedly playing in the hope of recovering lost money.
Spending time gaming while neglecting family, friends, or work.
Betting with money meant for bills, food, or other essential expenses.
Trying but failing to cut down or stop gaming.
Hiding or lying to loved ones about your gaming.
Feeling anxious, restless, or irritable when not gaming.
Assess Yourself
The first step toward responsible gaming is being honest about your own habits. Ask yourself the following questions.
Do I play for fun, or to escape stress or low mood?
Do I play within an affordable budget and can I stop when it runs out?
Am I thinking of gaming as a way to earn money?
Have my family or friends expressed concern about my gaming habits?
Am I prioritising gaming over sleep, work, or relationships?
If the answer to one or more of these questions is "yes", please reach out to our support team.
Age limit of 21+ is mandatory
99gt is for ages 21 and above only. Keeping minors away from gaming is one of our highest responsibilities.
Age verification is mandatory at the time of account registration. 99gt reserves the right to close the account of any user who registers with false information.
If any underage member of your household uses your device, please keep parental controls active on it.
Age Verification
Every account must complete an age verification process. A national identity card or other documents may be required.
If a minor attempts to access gaming, please notify our support team.
Get in touch for help
We are here for you
If you have any concerns about gaming, contact the 99gt support team. We do not judge — we only help. Service is available in both Bengali and English via live chat or email.
To activate deposit limits, time-out, or self-exclusion, make a request directly to support — available 24/7.
Safe Gaming Tips
Set your budget in advance
Decide how much you will spend before you start playing. Once that amount is gone, stop — whether you are winning or losing.
Limit your time
Set a time limit for each session. Take breaks regularly and spend time on activities other than gaming.
Do not play under the influence or when stressed
Gaming under mental stress, fatigue, or the influence of substances is risky. Play with a clear mind and in good health.
Gaming is entertainment, not a business
Do not expect a guaranteed income from gaming. The outcome of every game is uncertain — keep that in mind.
Be open with your family
Let your family or a trusted friend know that you enjoy gaming. Secrecy is often a sign of a problem.
Know your limits
Recognise your limits — financial, time-related, and mental — and stay within them.
Play responsibly, enjoy yourself
Enjoy cricket, slots, and casino in a safe gaming environment at 99gt — always on your own terms.